• New Taipei

Guidance Program for Assisting Atypical Youth Employees to Obtain Full-Time Jobs

This program has provided services to 1650 atypical youth employees, 605 of whom have successfully obtained a full-time job.


#SDG1 - No Poverty

#SDG8 - Decent Work and Economic Growth

#SDG11 - Reduced Inequalities

Implementation Period: 2015 - Present

Budget: 5,731,000 (2015 - present) Partners: vocational training center

Media Report: https://www.thenewslens.com/article/101650

Project Website(Mandarin): https://ilabor.ntpc.gov.tw/page/jog-hunting-for-atypical-youth

Reference(Mandarin): https://wedid.ntpc.gov.tw/Site/Policy?id=1822


Atypical employment refers to work patterns, such as dispatched, part-time, and temporary jobs, with relatively higher turnover rates and lower stability compared with full-time jobs. Most atypical employees come from economically disadvantaged families, characterized with low education and social attainments. Therefore, such employees usually serve for noncore jobs with high replaceability. These jobs feature low experience requirement and are mainly entry-level positions that lack training and promotion opportunities. The overall labor conditions and protection is unfavorable. In addition, the high turnover rates and unsteadiness of such jobs result in unstable employment and hinder class mobility.

The ever-flexible labor market has caused a considerable increase in atypical employees. According to the Report on the Manpower Utilization Survey disclosed by the Directorate-General of Budget, Accounting and Statistics, most atypical employees were youths aged 15–24 years, who predominantly held a degree of junior college and above. Scholars have also reported that the age of atypical employees is decreasing. Moreover, the low wage, long working hours, and lack of training channels in the atypical employment labor market has increased the number of impoverished workers who are employed but earn an income lower than the standard amount. These workers cannot elevate their employment competency because they lack training opportunities; this increases their likelihood of become long-term unemployed. Therefore, this program is launched to help atypical youth employees obtain full-time jobs through the Comprehensive Career Consultation Model.

Implementation 1. Occupational psychological test: This test helps atypical employees identify their career orientations and interests.

2. Career consultation: Professional career consultants provide discussion on employment consultation, work value, resource utilization, and career planning to help atypical workers eliminate barriers of changing jobs and reinforce their motivations and intention to obtain full-time jobs.

3. CV examination: Professionals are deployed to provide atypical workers with CV analysis services and suggestions on their strengths. This allows the workers to demonstrate their strengths in the resume and CVs through self-marketing strategies.

4. In-depth consultation: Employment service staff provide in-depth consultation services based on atypical workers’ employment skills.

5. Group consultation: Depending on the situation of atypical workers, professional instructors are invited to use group-based approaches to provide emotional support, help these workers understand their strengths and weaknesses, and examine others’ job-seeking experience to enhance peer interaction; group empathetic support is also applied to help the workers establish self-esteem.

Group consultation

6. Labor-related law courses: Courses are provided on topics related to the Labor Standards Act, labor safety regulations, and legal knowledge related to atypical employment rights.

7. Employment promotion training: Employment market information, CV writing consultation services, interview skill guidance, interview simulation services, communication skill improvement strategies, and workplace emotional management services are provided to help atypical workers establish correct work ethics and attitudes to improve their job-seeking competitiveness.

Free online Vocational Training Courses

8. Occupational training referral: The service staff adequately refer atypical workers to participate in occupational training depending on their adaptiveness, career orientation, and employment competency.

9. Assistance in creating personal career profiles: Complete records of the applicant’s career profiles are compiled, including work experiences, professional development consultation participation, occupational training, and certificates.

10. Companionship counseling: In addition to professional development consultations, case management models are adopted to provide individualized services, referrals to suitable job openings, active notices regarding various headhunting activities, and follow-ups to workers who have successfully obtained full-time jobs, thereby verifying whether they adapted to their new jobs and whether their occupational safety is well maintained.

Financing From its launching in March 2015 to the end of March 2019, this program distributed consulting allowances to 3949 individuals, totaling NT$11.847 million. Monetary rewards were given to 1298 individuals who successfully acquired full-time jobs, totaling NT$5.731 million.

Outcomes The beneficiaries were 18–29 years old youths who are New Taipei City citizens or reside in New Taipei City, have served in atypical jobs for a total of 3 months or longer, remain a current atypical employee, or become unemployed within 2 years after graduation (or leaving school). These beneficiaries must be willing to switch to a typical job and accept consultation services. This program has provided services to 1650 atypical youth employees, 605 of whom have successfully obtained a full-time job.

Economic, Social, or Environmental Improvements Full-time jobs stabilize youth employment, increase wages, and reduce youth unemployment rates. In 2018, the youth unemployment rate in ages between 15 and 24 years was 9.0% in New Taipei City; this figure was 9.4% in 2017. New Taipei City exhibited the lowest unemployment rate in Taiwan for two consecutive years. Accordingly, this program effectively reduced the youth unemployment rate. Moreover, 76% of program participants had their wages increased; the average wage increase was NT$5468 per month. Overall, this program increased the wage, life quality, and satisfaction of youths.